If you decide to switch to our services during the year, ex: first reporting period Q2, we require additional information to compile the Italian annual return for the ongoing year. It's important to note that we don't need this information at the moment. This support article is intended to inform you of the information you will need to gather and/or request from your previous provider. To provide this information, you can use an online form located in your customer dashboard. The form will be accessible in March, before the deadline for submitting the Annual Return in Italy.
Please note that your switch process and upcoming reports can continue without the missing information.
What information do we need from you in this case?
We need the following information about the period(s) evaluated by your previous provider in the current year.
- Payment frequency in the current year
- Credit balance information
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Exact transaction data
- We have prepared additional information and explanations in this support article to help you analyse and prepare your transaction data, in order for you to be able to enter the information in the online form.
How do I prepare to provide the necessary values?
VAT reports are usually only a summary of transaction data, which is not sufficient to determine the values for the missing quarters/periods and prepare the annual report. If the exact transaction data is not available, you will need to check with your previous service provider to find out exactly what values were used to create the quarterly reports and then enter those values into our online portal.
I only received Excel spreadsheets from my former service provider, can't I just upload those?
Unfortunately, manual analysis of Excel or other spreadsheets is not possible with us, as this way we cannot ensure that the same values are guaranteed to be determined as those submitted by your previous service provider. Furthermore, the associated manual effort is restrictively high.
Where and when can I find the online form?
The online form will be available to you on the dashboard, in March, when it is time to prepare the annual return in Italy.
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