If you have switched to us during a running year (i.e. if a previous provider submitted some returns for you this year), we'll contact you directly and ask you for missing information using an online form in the client dashboard.
Since after you submitted the information we need to prepare and send out the annual return, we kindly ask you to comply with the following deadline for entering your data:
08 March 2024, 23:59 (CET)
What information do we need from you in this case?
Depending on whether you submit the returns in Austria on a monthly or quarterly basis, we'll first ask you for the turnovers and payment for each period. You can find all values directly in the submitted preliminary returns. It's therefore a good idea to have the returns at hand when completing the online form.
Net turnovers subject to tax in Austria at 20%
(Value in field 022 of the preliminary return):
Net turnovers subject to tax in Austria at 13%
(Value in field 006 of the preliminary return):
Net turnovers subject to tax in Austria at 10%
(Value in field 029 of the preliminary return):
The payment made for this period corresponded exactly to the declared value.
(Value in field 095 of the preliminary return):
Please compare this amount with the payment you made to the Austrian tax authority.
1. Example: The amount is identical
2. Example: You had a tax liability of €100 in 2023-01 but only paid €95
3. Example: You had a tax liability of €100 in 2023-01 but paid €105
Where do I enter my data?
You'll be sent the link to the online form in an invitation email.
How do I complete the data entry session?
You can either save your entries to return to them later ("Save") or finish the process ("Send"). If you only save the data, you can return at any time and continue to enter your data. If you select "Send", your data will be considered final and can no longer be adjusted. Your annual return will then be prepared in due course.
What happens if I don't enter my data until after the deadline?
As a rule, if you don't press "Send", we won't create a return for you.
Should you only finish entering the data after the deadline has expired, we'll still do our best to create the return on time. However, we can't guarantee that the return will be sent timely, which may lead to penalty payments.
What if the exact values of the returns are unknown?
In this case, you'll need to ask your previous provider which values exactly were used to prepare the quarterly returns.
Alternatively, we can offer to recalculate the missing period and submit it as a correction return. This may result in further tax payments or refunds, depending on the previously submitted values. The costs for calculating each previous month corresponds to the current monthly costs of your basic package. For each month of the retroactive return, we'll charge a further €79 plus VAT.
I only received Excel tables from my previous provider, can I just upload these?
Manually analyzing Excel tables or other spreadsheets is unfortunately not possible, since we'd be unable to guarantee that the same values are calculated as those submitted by your previous provider. Moreover, the manual workload involved would be unreasonably high.
The only two alternatives we can offer you are:
- You enter the data yourself into the online form provided, or;
- We completely recalculate the missing period and submit a return (see above).
I accidentally pressed "Send" when entering the data before finishing, what can I do?
If you accidentally clicked "Send" too early, please contact support as quickly as possiblevia the help center. A member of staff will look into the matter for you as soon as possible.
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